Consumer Complaint Detail

PLYMOUTH / GRAND VOYAGER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003250900 Incident Date: Aug, 08 2003
Consumer's City: GEORGETOWN Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND VOYAGER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2P4GP44R2XR Date added to File: May, 25 2021
Date Complaint Received: Dec, 17 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 04 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The subject vehicle has had a failure of the clock spring mechanism. this has resulted in the air bag deployment (along with cruise control and horn) being non functional. chrysler has admitted this problem exists with 1996-1998 vehicles but will not fix 1999 vehicles. your web site exhibits numerous instance of this failure on 1999 vehicles. how do i go about getting a known problem with this failure to be acknowledged and fixed by chrysler? i consider this a serious safety issue that should be taken care of by chrysler regardless of auto mileage.*ak