Consumer Complaint Detail

HYUNDAI / SONATA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003250939 Incident Date: Dec, 17 2003
Consumer's City: WAYNE Consumer's State: PA
Vehicle Transmission Type: Manufacturers Name: Hyundai Motor America
Model Name: SONATA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 17 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 08 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Transmission continually slips between 2nd and 3rd gears. had vehicle into dealer numerous times. transmission was replaced at 11,000 miles and within 8,000 miles second (rebuilt -because that's what hyundai replaces new transmissions with) transmission also began slipping. slippage is more pronounced in the colder temps. on one occasion, regional service manager drove vehicle and acknowledged slip. he then scheduled an appointment to further diagnose vehicle including electrical system, but this was cancelled the day before appointment when they realized that i had filed a lemon law complaint. from that day on, hyundai has refused to service the transmission and i am now awaiting lemon law hearing. most recently, in the cold weather, transmission not only slips but makes loud metallic popping noise when it shifts into 3rd gear.*ak