| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003251120 | Incident Date: Jan, 01 2003 |
| Consumer's City: VANCOUVER | Consumer's State: WA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXCURSION | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, diesel |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 19 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 20 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: After purchasing my 2001 excursion with power stroke diesel i had problems with a hunting and sometimes surging when starting the engine. after two trips to the dealer and them stationing that there was "no" problem, the vehicle shut down while driving three days later. luckily i wasn't in traffic i was just getting ready to pull out onto the road. after having it towed to a different dealer (due to location) i was informed that the cam pick-up sensor was bad and there was a service bulletin on this. i returned about two days later complaining that the hunting and surging was still present. again, i was told that there appeared to be "no" problems. (they plugged the computer into it and got no codes. but, did not drive or run the vehicle.) now three dealers, less warranty and months later i'm still having lack of power,acceleration and poor fuel consumption problems. but, still being told by the dealer that nothing is wrong. finally i took the excursion in to the dealer while is was demonstrating the problem. the service tech agreed that "this isn't right". they replaced the fuel injector on number 8 cylinder. and the turbo charger under the warranty. the vehicle still exhibits lack of acceleration on take off and now shuttering when first placed into reverse. service tech states that it is the torque converter and that is not covered under warranty now and will cost approximately $3000. the cost of the vehicle new is $50,000 i would think the engine and transmission would last more than 40,000 miles? ford is ignoring and not standing behind a manufacture defect that is noted on multiple excursions and f-250's. *la |
