Consumer Complaint Detail

MITSUBISHI / LANCER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003251152 Incident Date: Nov, 14 2003
Consumer's City: SANTA BARBARA Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Mitsubishi Motors North America, Inc.
Model Name: LANCER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly:pedal/hand lever(motorcycle)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 20 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 17 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Mitsu hq has circulated a service advisory to dealers to consider "any modification to vehicle for possible peripheral relationship to any failure." verbally, service departments are saying that the total car warranty is voided by addition of any aftermarket modification. addition of a-m stereo is considered good cause to void engine warranty -- complete car warranty. and that this advisory is being provided in writing to dealers. i obtained a copy. the advisory did not state "directly related" which would make sense, but allowed for warranty cancellation due to "peripherally related" which is anybody's guess. suggest that this violates the magnusson act, and this practice by mitsubishi should be investigated. changing a catback exhaust system seems unrelated to a clutch failure, yet owners are getting warranty rejections for such minor modifications. thank you