Consumer Complaint Detail

MAZDA / MAZDA6 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003251229 Incident Date: Aug, 28 2003
Consumer's City: CENTERVILLE Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: Mazda Motor Corp.
Model Name: MAZDA6 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Fuel system, other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 21 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased the mazda6 i in late august of 2003, expecting at least roughly, the 25 - 32 mpg that was advertised on my car window. from the start i was getting 18-20 mpg regularly, i do a lot of city driving, but even when i drive on the highway, the highest it has ever been was 27-28 and thats putting 300 miles on it in one straight shot. i complained to a dealer in toledo when i had about 2200 miles on my car, and he told me that was normal for a break in period and to come back when i had 3500 miles on my car. i waited and waited, continuing to get the same poor gas mileage. finally, with 3800 miles on my car i sent an e-mail to the deal once again because i was still getting the same gas mileage. the dealer responded 3-5 days later (though the website said same day or next day response) and he said, that was normal and mazda doesn't consider that excessive. 23 - 29 was what was expected for my engine, but that was what was expected for the 6 cylinder, that i don't have. he was rude and couldn't take the time to read my email and respond with accurate information. i also complained to a different dealer near my hometown where i purchased the vehicle, and when i tried to describe the problem the lady asked me what i wanted them to do about it. why should i have to figure out the problem after i spend that much money on a new car? *ak