Consumer Complaint Detail

AEROLITE / WHEEL / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003251445 Incident Date: Dec, 03 2003
Consumer's City: JAMAICA Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: OPTIMA WHEELS
Model Name: WHEEL Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 24 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After the first years maintenance tires were rotated. since then i have had numerous steering problems. i do not feel i have safe control of vehicle while driving. contacted dealership and service as done again for free. dealership stated a wheel alignment was needed. this still did not correct the problem. i still have steering problems and it feels unsafe at times i am nervous during turns. at one point when i'm at a light and press gas wheels steer off without control. this has happened a number of times. at one point another driver told me smoke was coming from my wheel i looked and saw no problem since it hasn't occurred but steering is still an issue. date below is most recent issue. i am notifying before a accident occurs. dealership tested and stated there is no more problem but yet i feel unsafe since first maintenance at dealership. before then car was excellent. dealership also stated rotation may take a while to adjust. it has not yet. they would like to just rotate tires back to original i don't want that. dealership stated it helps wear on tires by rotating. *la