| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003251645 | Incident Date: Dec, 28 2003 |
| Consumer's City: CRANSTON | Consumer's State: RI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Nissan North America, Inc. |
| Model Name: QUEST | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:doors:latch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4N2DN11W7TD | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 28 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 31 1996 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a nissan quest 1996 - i reported a door latch popping open in april 2001 when the car had 50,000 miles. since then the latch was replaced and has been adjusted a number of times. the door continues to fail and pop open or rather go ajar and the inside lights illuminate. this makes for a number of unsafe driving conditions. first the door could slide open all the way endangering my children. if i were to be in an accident, there is no guarantee that the door will remain closed and intact. third, driving at night and suddenly have the interior lights illuminate make it difficult to see and drive. the original complaint was odi745323. i recently spoke directly with jeff austin at nissan consumer division - phone number 1-800-nissan1 extension 8441. he indicated that there was not any record of this occurring in other vehicles and spoke to the dealership - they told me since i was the only complaint and the mileage was over 60,000 there was nothing that they could do to assist me and that i should seek body repair to resolve the problem. this has been occurring for the last 30,000 miles and is going on 4 years. i refuse to pay anything further to have this rectified. this is a defect and needs to be resolved to my satisfaction. i had spoken previously with dan neff (310) 771-5463 and the initial change of the lock mechanism appeared to help for a short period. i paid for that fix. shortly after i spoke with mr. neff the problem began occurring again and has since that time. nissan has been unwilling to believe that there is a problem, and yet there have been numerous other incidents as demonstrated by the web page search including odi's 602908, 703853, 845494, 721420, 864190, 10049456, 863863, 754162, 602996, 848600, 745164, 745414, 10001339, 10022724 i want this issue resolved, i want the door fixed and i do not feel that i am responsible for paying anything further to ensure that this defect is repaired to my satisfaction. *ak |
