Consumer Complaint Detail

DODGE / RAM QUAD CAB / 2002

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003251766 Incident Date: Dec, 28 2003
Consumer's City: GLEN BURNIE Consumer's State: MD
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM QUAD CAB Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: 3D7HA18N52G Date added to File: May, 25 2021
Date Complaint Received: Dec, 29 2003 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 06 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When going slow this vehicle will at times shut off which causes you to loose the brakes and steering. the first time this occurred i was on a 360 degree turn exit ramp and was able to pop the clutch and get it going again. that time the dealership replaced the differental. it has happened again repeatedly causing me to almost run through a bar one time with my son in the truck. the next time i took it to the dealer they told me it was a problem with the computor and that dodge was workeing to develop a program to solve the problem. 8 months later they have just come out with the program and i was just in an accident due to the truck shutting off and my not being able to control it and having no brakes or steering. it is in the shop today hopefully being fixed yet again