Consumer Complaint Detail

DESIGNTECH / AUTO COMMAND / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003251805 Incident Date: Dec, 05 2003
Consumer's City: SOUTH SALEM Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: DESIGNTECH INTERNATIONAL INC.
Model Name: AUTO COMMAND Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment:electrical
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 29 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: incident description: the remote car starter was installed by south salem auto repair. approximately one week later, upon returning home i noticed that the running lights were on even though the car keys were in my hand and the engine was supposed to be off. i brought the car to get the lights disconnected so that the battery wouldn't die. the next morning, upon starting the car without using the remote starter a continual grinding noise occurred and there was a strong smell of smoke. i removed the keys from the ignition and the car wouldn't turn off. my husband eventually disconnected the unit from the battery. the remote starter burned out the starter in the car and we almost had a fire. date of incident = 12/03 product involved = remote control car starter product brand name/manufacturer = designtech international, inc. place where manufactured (city and state or country) = springfield, va