Consumer Complaint Detail
CHEVROLET / SILVERADO 2500 / 2001
1 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003251836 | Incident Date: Dec, 13 2003 |
| Consumer's City: SAN ANTONIO | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SILVERADO 2500 | Model Year: 2001 |
| Vehicle Involved in a Crash: Yes | Component's Description: Service brakes, air:antilock |
| Vehicle Involved in a Fire: Yes | Persons Injured: 1 |
| Vehicle's VIN#: 3GNGC26U21G | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 30 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: May, 21 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Subject: complaint: (abs product failure -- anti-locked brake system) on 2001 chevy suburban - purchased on may, 2003, [xxx] e-mailed to: sales@smithchevrolet.com my husband and i purchased a 2001 chevy suburban from smith chevrolet about eight months (may 22, 2003). i am also aware that the brake booster were worked before we purchased this car. my husband and i were involved in a car accident on december 14, 2003. he was making a left turn on a two-turning lane, when abruptly the person on the second turning decided that she was going to crossed onto our turning lane abruptly. my husband acted fast and made a quick brake stop but his anti-lock brakes wheels locked. the car would not stop but was heading towards the direction of a concrete column underneath the bridge located at starlight terrace. he tried to turn the wheels to the opposite direction, but it wouldn't turn because the anti-lock brake system locked on his car. there was one long stretch of skit marks on the street right-of-way. the police officer wanted to know what lane we were turning from when i told him that you could tell just by looking at the skit mark on the street. i was told that there should have not been any skit marks on the street especially when one has anti-lock brake system. allstate tookk possession of the car this past week. you may contact [xxx] at [xxx], my claim number is [xxx]. i need answers from gmac, u.s. national highway transportation safety administration and allstate insurance (who is checking into this problem). [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr 5330 stormy trail san antonio, texas 78247 (210) 590-9670 home (210) 662-4588 - work allstate insurance attn: marquiase nelson market claim office 227 north loop 1604 east san antonio, texas 78232-1260 (210) 482-4200 or 800-733-8910 |