Consumer Complaint Detail

GMC / SIERRA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003251887 Incident Date: Jul, 01 2003
Consumer's City: ANTIOCH Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SIERRA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2GTEK19T731 Date added to File: May, 25 2021
Date Complaint Received: Dec, 30 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 08 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2003 gmc sierra 1500 z71 off road truck. i've had it in the shop four times now due to the same problem. the problem consists of excessive play/backlash in the rearend/differential according to the dealer. this excessive play/backlash is causing the truck to jerk after shifting from first to second and second to third gears. the dealer and manufacturer say this is normal according to gm specs. at one point, while sitting at a traffic light, i proceeded to accelerate after the light turned green and the truck didn't go anywhere, but after a few seconds the truck slammed into gear and spun the rear tires. this problem seems to have been corrected after replacing the transmission control solenoid for now, but the constant jerking of the rearend/differential seems to be worsening. when discussing this problem with the dealers service manger and now finally with the general manger, they still say this is normal and has been for all 2000 through 2004 gmc sierra's. that's interesting, because i owned two 2000 gmc trucks in the past and neither one of them experienced these problems.