Consumer Complaint Detail
PONTIAC / GRAND PRIX / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003252991 | Incident Date: Dec, 16 2003 |
| Consumer's City: LENEXA | Consumer's State: KS |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: GRAND PRIX | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:cooling system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 03 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 03 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Engine cooling-smell of engine coolant-two visits ago my car was taken to dealer to fix the recall for coolant leak problem-upper manifold. month or two later i returned to the dealer for a routine oil change, and to correct a "service engine soon light." dealer informed me that my car "needed new thermostat." thought this was a normal condition-but even after recall fixed my car "smelled like engine coolant!" my car has never missed a required service--i "over-service" my car! the needed service completed by dealer replacing thermostat, bad temperature sensor, and required routine oil change. after picking up the car from the dealer-my car overheated-blowing smoke out of the hood. it smelled like coolant, i thought car was going to burn up! i had to have car towed to dealer-where dealer informed me-they spilled coolant-and that the coolant spilled was smoking!--i think there is a huge problem with the cooling system with this series engine. i feel that gm is covering up a larger problem with the 3800 series engine-i am afraid that this condition will cause more damage-i feel that gm does not want to admit there is a large problem, and simply fix my car! -rather the dealer states "there is nothing wrong." i like my car, and just want it fixed right. i am afraid the damage has been done--it is one oil change out of the original warranty-i feel that i am stuck with a lemon.--ebrock *la |