Consumer Complaint Detail

CHEVROLET / VENTURE / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003253150 Incident Date: Dec, 25 2003
Consumer's City: CADIZ Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VENTURE Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDU06E9VD Date added to File: May, 25 2021
Date Complaint Received: Jan, 05 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 19 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 1997 chevrolet venture van. recently discovered engine coolant was leaking internally and externally at the intake manifold because of a failed gasket and dexcool engine coolant. water pump was leaking also. when i discovered this problem i began to search for the root of the problem on the internet and found a petition located at http://www.petitiononline.com/gmcnsmrs/ that contained almost 5000 gm owners who have experienced the same problem. on other sites i found that some people were put in harms way by the failure of this gasket and the subsequent damage caused to their automobile engines at inopportune times. the gasket has been redesigned but at some point last year (2003) it was on back order for weeks at a time. after repairs and approximately 100 miles of travel my "service engine soon" light has now come on. i am requesting an investigation into the failure of these gaskets, the damage caused by use of dexcool coolant, and subsequent mechanical failure of gmc engines. *ak