Consumer Complaint Detail

NISSAN / SENTRA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003253154 Incident Date: Dec, 03 2003
Consumer's City: CHESTERFIELD Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: SENTRA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3N1CB51DX2L Date added to File: May, 25 2021
Date Complaint Received: Jan, 05 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 26 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Had just exited off hwy - was driving ab 45 mph - as i slowed down to approach a stop light - car cut off/shut down completely - car would not restart until approx 45 minutes later. car towed to victory nissan dealer - crank position sensor failed - was replaced. (crank position sensor - recall for previous year models.) emergency brake cable was adjusted - charge to customer $39.80. had premium maintenance and state inspection at pence nissan oct 29, 2003 - at which time neither problem was recognized. brought to pence's attention that gear shift indicator light was out. was told that bulb needed to be replaced at customer expense. pence nissan (approx 5 miles to residence) - poor customer service - service manager has not returned my phone call (left vm message). repair invoices need to be more detailed/complete. victory nissan (approx 25 miles) - very accommodating. victory nissan ordered and will replace bulb under "goodwill by nissan." * for previous complaints: odi number 10052456 and odi number 10052460, both complaints should have been marked "oem." purchase date should be revised to oct 27, 2003. current mileage was an approximation.*ak