Consumer Complaint Detail
PONTIAC / BONNEVILLE / 1996
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003253209 | Incident Date: Dec, 22 2003 |
| Consumer's City: SUN CITY | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: BONNEVILLE | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:fuel injection system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 05 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 12 1996 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: This car was purchased in jun of 1996 and recall was issued jun 1996. so why weren't we told of this problem before the purchase. dealership greed . when starting my 1996 pontiac bonneville, 3.8l v6, it backfired and lots of white smoke came from the muffler. i called a tow truck to pick up the car and take it to the pontiac dealer where they proceeded to inform me a few hours later that it had a cracked intake manifold which allowed water to get into the motor. i was told that we had already taken the car in for the recall, but i didn't recall doing that. and dealership has not provided me with proof that the recall was done and done with the redesigned parts recommended by gm. gm knew of this on going problem, they installed the same faulty parts again and the problem reared its ugly head again. the dealership advised us that we would need to spend $1000.00 to repair the car. but they could not garantee that the car would not blow the motor or crack another intake manifold. there are 275,811 bonnevilles with this problem and gm still does nothing to fix the problem. maybe making the part out of something else other than plastic might help. meanwhile people like myself and other middle class amercians are paying through the nose to fix their cars with the problem only going to happen again. i can't see why there isn't a class action suit agaist gm it has been 8 years and the problem still exist. i have seen where they have replaced some motors for some customers, so why not take responsibility and replace the manifold or motor where it is warrented for all people that are having problems. this expense should be on gm. and for those that have been railroaded into paying for the repairs, refund them the money they have spent to fix the car. i have been quoted a price of $5000.00 for a new motor untop of the $1000.00 repair to see if that will work. *ak |