Consumer Complaint Detail

MERCEDES BENZ / ML320 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003253242 Incident Date: Nov, 22 2003
Consumer's City: PONCHATOULA Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: ML320 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4JGAB54E9WA Date added to File: May, 25 2021
Date Complaint Received: Jan, 05 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 09 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Fuel pump failure after 70,000 miles. left stranded on the road. had to call for a tow truck. hammond tire and auto center in hammond,la contacted benson mercedes in metairie and was told several of these had appeared in recent months in his shop. benson mercedes sent out the new fuel pump with several modifications made to bring the vehicle up to "compliance". i contacted mercedes and was told there was no recall and there would be no reimbursement for half the cost of the parts since i did not have the work done at a certified mercedes dealership. i explained to them that it would have cost me approximately $200 to have it towed to metarie or baton rouge.*ak