| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003253280 | Incident Date: Nov, 18 2003 |
| Consumer's City: BURKE | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
| Model Name: TL | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm:lower ball joint |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JH4UA2656TC | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 06 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 5 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: This letter was sent to acura: have a 1996 acura 2.5 tl that was purchased at radley acura. my vin # [xxx]. i now know that there was a recall and saw that an acura 2.5 tl vin # [xxx] collapsed due to the lower joint breaking on may 22, 2003. i had to replace my lower ball joints on the front of my car on 11/19/2003. as i drove into the car dealership, i was not driving on a rough road surface. i mentioned nothing about driving on a rough road surface. my car was making a very loud noise when i drove into the surface area. for the past 3 years i told the radley dealership about the noise in my passenger front suspension. each time they told me they would lubricate the area because the bushings needed lubrication. no one ever told me that they would check the ball joints. pam vaughan (acura service advisor) should remember that my vehicle was lubricated because i talked with her each time i had the problem. at this time my car was still under warranty because i had purchased an extra 3-year warranty on the car. i did have a problem with a noise in my front suspension as early as 7/22/96 (see receipt). radley said they just tightened the suspension. the dealership did not have the parts to replace the ball joints and they did not have a loaner car to give me so that i could leave the car. not until i read the recall notice after the repair that 124,875 cars were recalled that i realized that i should not have driven that car home because the ball joint could have separated causing the front suspension to collapse and steering controllability to be reduced. the dealership should have informed me of this.*ak updated 07/30/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) |
