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NHTSA Complaint Number: 003253351 | Incident Date: Dec, 23 2003 |
Consumer's City: RICHMOND | Consumer's State: VA |
Vehicle Transmission Type: | Manufacturers Name: Mazda Motor Corp. |
Model Name: 626 | Model Year: 1996 |
Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1YVGE22C4T5 | Date added to File: May, 25 2021 |
Date Complaint Received: Jan, 06 2004 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Aug, 26 1997 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: My car has 79,170 miles on it. i borrowed money & worked 2 jobs to make the pymt. i was okay with that b/c i thought i purchased a dependable & reliable car. two years ago w/o warning, while sitting at a stoplight, my car lunged forward. i called my dealership, & had the car serviced. it wasnt diagnosed that i had trans. problems til i was traveling down a busy hwy. in early morning rush hour traffic, that my car lunged forward again & lost almost 50% of its power. in an instant my car went from traveling at 70+ miles per hour to 40 miles per hour. i lost my entire trans. at 57,000 miles. mazda corp. helped that time. i paid $700 for labor, mazda picked up the rest. note i had already paid @ $1300 in other repairs. two years & 22,000 miles later i am facing the same problem again. i was traveling for the christmas holiday. about an hour into my trip, my overdrive light flashed off & my car downshifted by 20 miles. when i returned home, i took it to the dealership again. after the 2nd visit & my persistence to dig for the true problem, the news from mazda corp. is trans. failure & its my problem. as i listen to other non- mazda car owners, saying their cars have close to 200,000 miles on them with little or no problems, i am hurt, disappointed & frustrated to know my car will never make it. i am being forced to buy another vehicle that i had no plans to buy for a few more years. i am now going have to take a hard financial hit b/c mazda corp. built a car with repeated trans. failures, & they will not help their cust. when it fails more than one time. they should replace the trans. free of charge; labor included, & tell the cust. the fix will not last. i trusted mazda corp. to build a reliable, dependable & safe vehicle. what i have is a car with trans. failures that has nearly cost me my life, & is putting in me in debt. this has got to be legally wrong, & i know its morally wrong. i want monetary restitution for this unnecessary burden.*ak |