Consumer Complaint Detail
BUICK / PARK AVENUE / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003253355 | Incident Date: Nov, 10 2003 |
| Consumer's City: TENAFLY | Consumer's State: NJ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: PARK AVENUE | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G4CW52K9W4 | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 06 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 02 1997 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While i was driving i heard a pop & the service engine light came on i went another block and the car lost power & white smoke came out of exhaust. i turned engine off & tried to restart which was unsuccessful. i contacted buick dealer because after talking to a few people i was told that this was a common problem with gm autos. customer representative told me to go to dealer & they would work with me on the cost of the repair. after a week of wasted time i went to a local mechanic who repaired the auto at a cost of $1,049. the mechanic informed me that this was a very common problem with this engine because of the type of parts the manufacturer uses durin g production. i am relieved that nobody was injured during this incident but if this had occured on a highway and i was not able to get off to a shoulder the situation might have had a different outcome. this auto at the time had 68,000 miles and 1 week after the time frame of the extended warranty the extended warranty expired at 60,000 miles.this is a $33,000 vehicle and i would hope that an engine would last longer than 70,000 miles. i own two other vehicles (toyota's) and they have a combined mileage of over 300,000 miles and both purchased new cost less than this vehicle. it is my understanding that there have been other complaints of this type for this vehicle and the manufacturer has done nothing to correct this problem. *ak |