| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003253716 | Incident Date: Dec, 09 2003 |
| Consumer's City: ERIE | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SUNFIRE | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G2JB5248V7 | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 11 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My brother owns a 1997 pontiac sunfire with only 47,000 miles on it and the engine seized (needing engine replaced estimated cost $3,500). i understand the car is about 6 years old but the vehicle is driven minimal miles. gm dealership did a diagnosis costing us $289 and concluded per the invoice: perform tear down on engine - remove valve cover and found valve spring on #2 cylinder broken - remove cylinder head and found head of valve had gone through top of piston and scored cylinder wall. the dealership quoted us cost of the following: $3,250 for a brand new one with a 3 year/75,000 mile warranty or $1,400 for a used engine with 88,000 miles on it (no warranty) or $1,600 for a used engine with 62,000 miles on it (no warranty). now, i scratch my head and wonder how gm justifies us paying almost $1,500 of a used engine with more miles on the engine than the engine we already have at 47,000 miles that does not work. after three weeks we had the vehicle repaired a reputable auto service for $1,089. the auto service suggested taking photos of a part in the engine noted above to be defective. the auto service said this part should never have broken on a vehicle with only 47,000 miles. we informed gm customer service of this defective part and told them about the pictures but gm has done nothing to address this issue. i thought gm might look further into investigation of the defective part but no. i do not want this to happen to someone else. is this a realistic expectation to have this costly repair at 47,000 miles? can we do anything else? *la |
