Consumer Complaint Detail

CHEVROLET / VENTURE / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003253844 Incident Date: Jul, 15 2003
Consumer's City: ELKRIDGE Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VENTURE Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDX03E3VD Date added to File: May, 25 2021
Date Complaint Received: Jan, 11 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 19 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am the owner of a 1997 venture chevrolet van that i purchased in may of 1997. i have several concerns after reviewing your web site. first, i just charged on my credit card almost $2,000 (december 2003) to fix the rack and pinion steering and to replace the power steering pump. there was a recall in november 2002 that i was not notified for the rack and pinion. second, i have just learned that there is a recall related to the power pump steering. it is not by chance that both of these items have malfunctioned on my vehicle. i have experienced the exertion on more pressure to make turns and this is some of the issues that are related to the recall. i can not give a specific date of the incidents when the issues first started but it is fair to say it started sometime in 2003. what procedures should i follow to get these charges taken off of my credit card? since i paid for or is charged to my credit card, i can not get the repairs free. if you would like to have a copy of bills - please let me know. also, i had an issue with the leaking of break fluid in 2001. after viewing your web site it appears that this could have been caused by another defect. i do not think it is just by chance the three major repairs that i have paid for on my vehicle are recalls from your organization. *la