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NHTSA Complaint Number: 003253844 | Incident Date: Jul, 15 2003 |
Consumer's City: ELKRIDGE | Consumer's State: MD |
Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
Model Name: VENTURE | Model Year: 1997 |
Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1GNDX03E3VD | Date added to File: May, 25 2021 |
Date Complaint Received: Jan, 11 2004 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: May, 19 1997 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I am the owner of a 1997 venture chevrolet van that i purchased in may of 1997. i have several concerns after reviewing your web site. first, i just charged on my credit card almost $2,000 (december 2003) to fix the rack and pinion steering and to replace the power steering pump. there was a recall in november 2002 that i was not notified for the rack and pinion. second, i have just learned that there is a recall related to the power pump steering. it is not by chance that both of these items have malfunctioned on my vehicle. i have experienced the exertion on more pressure to make turns and this is some of the issues that are related to the recall. i can not give a specific date of the incidents when the issues first started but it is fair to say it started sometime in 2003. what procedures should i follow to get these charges taken off of my credit card? since i paid for or is charged to my credit card, i can not get the repairs free. if you would like to have a copy of bills - please let me know. also, i had an issue with the leaking of break fluid in 2001. after viewing your web site it appears that this could have been caused by another defect. i do not think it is just by chance the three major repairs that i have paid for on my vehicle are recalls from your organization. *la |