Consumer Complaint Detail

GRACO / CHILD SAFETY SEAT / 9999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003253964 Incident Date: Nov, 27 2003
Consumer's City: SEATTLE Consumer's State: WA
Vehicle Transmission Type: Manufacturers Name: Graco Children's Products, Inc.
Model Name: CHILD SAFETY SEAT Model Year: 9999
Vehicle Involved in a Crash: Yes Component's Description: Child seat:shell:booster
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jan, 12 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Incident reported in amazon.com customer review section of website. url regarding the complaint: http://www.amazon.com/exec/obidos/asin/b000069d4e/qid%3d1073606215/sr%3d11-1/ref%3dsr%5f11%5f1/103-6827243-5456623. the review was filtered by amazon.com customer service on 1/6/2004, then it was sent to amazon.com product compliance (product safety) for documentation on 1/8/2004. the customer will be contacted by amazon.com customer service and the vendor will be informed of issue. on 11/28/2003, customer noted in her review of the graco baby graco belt position turbo booster  socrates; upc: 047406047666; tru skn: 602615; amazon.com asin: b000069d4e. customer summarizes incident as: summary: please do not purchase this product. my 4 1/2 year old 42 pound daughter was using this product when the car she was riding in was involved in a head on collision. my daughter suffered serious internal injuries and a broken back. as a result of the accident, sh is now a parapalegic. since this device is little more than something to allow her to be the right height to wear a seatbelt, it offered no back support on impact. i believe had she been in a traditional car seat with the clips across her chest she wouldn't have been as injured as she was. parents please use caution, dont let the price make this decision for you. end