| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003254106 | Incident Date: Dec, 21 2003 |
| Consumer's City: SUN CITY | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: VOYAGER | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Equipment |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 13 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 17 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My van (plymouth voyager 2000) stalled in the middle of an intersection. i was unable to start it and had to be towed in to an auto center. after a review, i was told that the tensioner unit that housed the timing belt broke into pieces. the shop called the dealership and was informed that they knew of the defect and has already constructed a replacement unit for the van. when asked if there was a recall on the defective part, they were told no. my husband called two dealerships and was told the same by both. "as of yet, there is no recall on the defective part." i would have to pay for the replacement part. the total cost of the work done was $836.77. i do not understand why i have to pay for a part that is known by the manufacturer to be defective.*ak |
