Consumer Complaint Detail

FORD / WINDSTAR / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003254216 Incident Date: Jan, 29 2003
Consumer's City: RENTON Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members:underbody shields
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA52492B Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 12 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In the front of the car under my feet as i drive, every once in a while i hear a loud metal noise and i can feel the vibration. it's hard to explain the noise but it sounds most like a low sounding pop. it generally happens when i'm turning or going over a bump. i have been told by the dealer that the bolts on the sub frame were loose and had to be tourist. they have had to do this twice now and my car currently has 35,000 miles on it. i first noticed the noise in january of 2003 and my car probably had about 16,000 miles on it then. *cb