Consumer Complaint Detail

OLDSMOBILE / CUTLASS SUPREME / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003255491 Incident Date: Sep, 17 2003
Consumer's City: PORTAGE Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: CUTLASS SUPREME Model Year: 1995
Vehicle Involved in a Crash: Yes Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jan, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Power steering suddenly failed without warning and no prior symptoms. sudden total loss of power assist while turning left caused major accident. car was driven off the road into a brick retaining wall causing over $3,000 damage to the car plus $350 damage to the wall. after towing car home, the power steering returned to "normal" operation. police report indicates complaint of sudden loss of power assist to the steering causing steering to feel as if it were locked in position. car is just now repaired and drivable. this is seemingly identical to symptoms on '96 and newer gm cars and should be included in the recall. fortunately, no one was hurt...this time. next time, who knows?! *cb