Consumer Complaint Detail

FORD / RANGER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003255656 Incident Date: Nov, 29 2003
Consumer's City: SENECA Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: RANGER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTYR11U32T Date added to File: May, 25 2021
Date Complaint Received: Jan, 17 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 25 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driving a 2002 ford ranger with 19,831 miles, a loud noise in the back of the truck occurred, braking was impaired, the brake petal was going up and down. i was able to bring the vehicle to a stop avoiding an accident. on december 2, 2003, joe taylor ford in seneca, pa , "verified concern found rear wheel cylinders froze, springs rusted, drums warped and adjusters frozen replaced all components." in addition there was brake shoe failure. staff at the dealership noted this was typical of 2002 rangers and stated we were in serious danger in driving the truck. "this is a serious safety hazard and one that has been occurring frequently in rangers and f-150's." (per staff) in addition it relates to nhtsa item 620159 and 10002516. the premature failure of the drive shafts (which i have had replaced for loud noises, is probably being caused by rear brakes that are constantly on. i have also had this truck back to the dealership three times for a slipping transmission. the ranger brake lining was inspected and it came off in chunks and the drums were warped due to heat. this ranger is under its original 36,000 mile guarantee and i still had to pay for part of the repairs. this truck has a brake safety problem. our truck has never been in the water and has always been garage kept. brake cylinders and adjusters do not freeze in 19,000 miles unless there is a serious quality problem. we have dealer documentation to show what work was performed and the $58.30 paid for brake shoes on this one year old truck. we tried to resolve this issue with three managers and they all said that is the way it is. i am very concerned for the safety of others with drive shaft problems. please have their rear brakes inspected as soon as possible. thank you. *cb