Consumer Complaint Detail

BUICK / CENTURY / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003255905 Incident Date: Oct, 04 2003
Consumer's City: MIAMISBURG Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: CENTURY Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion:pinion shaft
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G4WY52M1V1 Date added to File: May, 25 2021
Date Complaint Received: Jan, 20 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 12 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1997 buick century, while driving to a soccer game i began to experience an intermittent loss of power steering. after the game i turned left to exit my parking spot and while turning at low speed i heard a clicking noise and the steering wheel became locked. it took all my strength to turn the wheel straight. i took the vehicle to my friend whom is a certified mechanic (but no longer works for gm) and he advised me that the lower pinion was destroyed which caused damage to the entire gear assemble and power steering pump. i had him replace the defective parts at a cost of $800 plus dollars. subsequent to this time i am now again experiencing intermittent loss of steering. my mechanic advised its possible that the rebuilt steering gear placed in my repair contains the same defective pinion bearing because gm may not have communicated the faulty problem to the part suppliers whom rebuild the gear assemblies. in light of the recent news about gm steering gear problems and pending recalls for car models other that the buick century i wish to file a complaint with gm to reimburse me for the initial repair and the subsequent follow-up repairs that i will need.*ak