| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003255913 | Incident Date: Nov, 30 2003 |
| Consumer's City: KANSAS CITY | Consumer's State: MO |
| Vehicle Transmission Type: | Manufacturers Name: Graco Children's Products, Inc. |
| Model Name: BRAVO | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Child seat:tether: strap/webbing |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 20 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Please see the information below. thier response to me follows the end of my letter to them. they basically blew me off. from: kerryfrank@hotmail.com[smtp:kerryfrank@hotmail.com] > sent: tuesday, january 20, 2004 18:37:27 > to: consumerservices@gracocorp.com > cc: carseat@gracocorp.com > subject: questions > auto forwarded by a rule > email topic: questions first name: kerry last name: frank address: 11244 mcgee #302 city: kansas city state: missouri zip: 64114 phone: 816 941 0558 model number: 446222mrf serial number: 2001 email message: kerryfrank@hotmail.com i wrote previously reagarding my daughters car seat a bravo se, recently when driving to my in laws for christmas the threading at the back of the seat came undone without our knowledge. what i am saying is that the straps weren't attached at all to the back so that had we been in an accident there would have been nothing restraining our daughter and she likely would have been killed. ..... kerry, thank you for contacting graco. when the shoulder straps go the back of the seat, they slide onto the metal splitter plate. this plate is attached to a strap that runs under the seat to the front. the strap is used to tighten the shoulder straps. the open end of the splitter plate has a knob. the straps must be slid past this knob to keep the straps on the plate. if the straps are attached to the plate properly, they are difficult to remove manually, let alone slide off by themselves. when did you purchase this seat? do your in-laws still have the seat? please include all correspondence when replying. thank you, karen - graco consumer services. *ak |
