Consumer Complaint Detail

MERCEDES BENZ / E CLASS / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003255951 Incident Date: Oct, 31 2003
Consumer's City: AUSTIN Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: E CLASS Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:power adjust
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jan, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 19 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The seat track for the car continues to be defective. car seat "rocks" excessively - causing significant distraction in heavy/emergency braking. the front seat track was replaced once under warranty. this is a frequent problem with this model car (1996-2003). manufacturer should be asked to replace or repair the seat tracks to allow drivers to maintain control in critical situations.