Consumer Complaint Detail

DODGE / STRATUS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003256022 Incident Date: Apr, 19 2003
Consumer's City: Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jan, 22 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 05 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 stratus sxt. numerous water leaks. i bought this car brand new in march 2003. by april it had a really strong mildew smell. it was found to have a water leak in the trunk(after they tore apart the front of my car looking for the leak). they wanted to shampoo the carpet, i made them replace the carpet. since then the car has been back to in the shop 3 other times and they have found 7 other water leaks. i am extremely disappointed with this car help!!!!!! i've tried to talk to the manager at hendrick dodge where i bought the car, but he was a complete jerk. i've tried contacting the manufacturer, but they say that since the leak was repaired there is nothing they can do. i can understand maybe 1 leak but 8? give me a break, what ever happened to customer service? i have been a long time dodge person, but i think after this they will not get anymore of my business. thanks, mda in nc. *la