Consumer Complaint Detail

BUICK / PARK AVENUE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003256525 Incident Date: Jan, 30 2003
Consumer's City: DORAVILLE Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: PARK AVENUE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:horn
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4CW54K234 Date added to File: May, 25 2021
Date Complaint Received: Jan, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 30 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The horn is extremely hard to operate; has been from day one! i must take eyes off road for too long when trying to find right spot to make horn blow. it does not operate at horn decal on air bag cover, nor at center of cover as manual suggests. horn blows somewhere in between decal and center, some of the time. and when i find the spot i have to push to hard to make it blow. this particular model of buick is bought and driven mostly by retires. a lot of whom have arthritic hands. the horn is a safety feature and therefore should not be this difficult to use. i have been to the dealer three times about this problem and each time the man blows the horn and says the air bag is the reason for the hard to blow horn. he says nothing can be done to fix problem. i believe a new redesigned air bag assembly can fix this saftey defect. before buying a new car again, i will be sure to check for ease of operation of horn assembly first!!! my 1996 olds 98 did not have this problem and they are basically the same car.*ak