Consumer Complaint Detail

TOYOTA / HIGHLANDER / 2002

Components - Details
NHTSA Complaint Number: 003257575	Incident Date: Nov, 16 2003
Consumer's City: FREDERIKSTED	Consumer's State: VI
Vehicle Transmission Type:	Manufacturers Name: Toyota Motor Corporation
Model Name: HIGHLANDER	Model Year: 2002
Vehicle Involved in a Crash: No	Component's Description: Engine and engine cooling:exhaust system
Vehicle Involved in a Fire: No	Persons Injured: 0
Vehicle's VIN#: JTEGF21A620	Date added to File: May, 25 2021
Date Complaint Received: Mar, 10 2004	Complaint Type: EVOQ
Incident Reported To Police: No	Purchase Date: Jan, 31 2002
Was Original Owner: Yes	Anti-lock Brakes: No
Number of Cylinders: 6	Date of Manufacturer: -
Was Vehicle Towed: -	Description of the Complaints: Black smoke came out of the exhaust pipe, and vehicle consumed excessive oil. dealership wanted to replace the valve seal and piston o-ring s, but the parts were on back order. ak vehicle is at the dealership for repairs and consumer was asked to use a rental car since vehicle's parts for repair where not available at that time. consumer received a call from dealer that vehicle was ready top be picked up. when consumer picked up the vehicle, he noticed that vehicle is once again smoking and experienced hesitation. took vehicle to dealership and replaced the timing belt which caused the hesitation. however, the problem with the smoke coming out and occasional hesitation still exist. la