| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003257868 | Incident Date: Dec, 22 2003 |
| Consumer's City: EAST PALESTINE | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: DEVILLE | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:headlights:concealment devices |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G6KD54Y9WU | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 30 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 18 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Two days before christmas of 2003 i noticed the clear plastic outside shield to my driver's side headlight assembly was missing, it just fell off. now this cover is part of a sealed headlight assembly to protect the light bulbs from the weather elements so that they will not burn out. this part is suppose to be permanently glue together but apparently it wasn't, so i checked the other side and it was loose and it fell off in my hand. i drove to my local cadillac dealer to ask them about this problem and to see if they had new shields. the parts manager proceeded to tell me that the headlight assembly is one piece and he told me that they keep them in stock because they have problems with them all the time. the cost of these headlight assemblies are $250.00 a piece for a part that should last a life time unless damaged in an accident. i asked him if there was some kind of recall and he said no. my concern about this whole thing is when the weather elements hit my headlight bulb it blew it out. if i wouldn't have notice my other cover was loose i would have lost all lighting and may have been involved in a major accident. i went to an auto wrecker and bought a used headlight assembly for $160.00 and i have the other cover bungee strapped on. i contacted gm by e-mail several weeks ago about this problem and they never responded to my e-mail and i know they got it. i think they are trying to blow me off so that nothing comes of this, so i hope someone will review this problem and help me and others who have had this problem but never said anything about it. thank you for your help cliff dilling ddtaservicesinc@epohi.com *jb |
