| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003258008 | Incident Date: Dec, 11 2003 |
| Consumer's City: COLORADO SPRINGS | Consumer's State: CO |
| Vehicle Transmission Type: MAN | Manufacturers Name: General Motors, LLC |
| Model Name: SL | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:cooling system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Feb, 01 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 15 1996 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 1996 saturn, sl1 with 65,000 miles on it. when i took it in for a regular oil change, i was told that there was a problem with the water cooling system. the cylinder head cracked and oil leaks into the radiator system. i called saturn and was told that i need to talk to a local dealer. i was not even able to explain the problem, and was dismissed humiliatingly. i contacted the dealer and they told me they would contact saturn, after which i was told that i was on my own as the purchase date was before the 6 year window they had designated (6 year/100,000 miles warranty). it has come to my attention that saturn knew about the design fault so they went with this secret warranty. it is costing me over $1000 for a problem i did not cause! i do not believe saturn should get away with such a practice, and i would like to be reimbursed for the repairs and my time (i cannot stress enough the hardship and inconvenience i have experienced because of this deceptive action by saturn.) i hope you will be my (and the other citizens in my situation) advocate and help us in this matter. sincerely,fassil ghebremichael. *jb |
