Consumer Complaint Detail

GMC / S SERIES / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003258148 Incident Date: Jun, 13 2003
Consumer's City: EL PASO Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: General Motors, LLC
Model Name: S SERIES Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Equipment:electrical
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2JB1249V7 Date added to File: May, 25 2021
Date Complaint Received: Feb, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 06 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The headlights on my 1997 pontiac sunfire vehicle are so dim, i cannot drive my car at night. it looks like i am driving with flashlights. i was told by a mechanic at sunland pontiac dealership, el paso, tx that there was nothing they could do. i told them the headlights have always been to dim on my vehicle. i told them i wanted new headlight assembly with brighter bulbs or higher wattage. i was told that they did not have any new head light assembly that contained brighter bulb, or higher wattage, and there was nothing else they could do. i complained every time i took my car in for maintenace. incident date is approximate date. they will have it on record. also, i am having problems with my ignition switch again. it is very hard to turn to start the car. you have to hold it in a certain position for it to start, sometimes it will star, and sometimes it won't. there was a recall on this. i have had many problems with my car, every since i purchased it brand new in 1997. i filled out a form and sent it to the dealership and gmac about all the problems i was having and they never responded to my complaints. i can e-mail you a copy of the complaint form i sent to them. the most disturbing defect about the car is that you can see the loose wiring behind the steering wheel connected to the dash. the mechanic where i purchased the car told me that all of the 1997 5 speed sunfires came like that from the manufacture. so, they put in a piece of black foam, so i would no longer see the wiring. this is a fire hazard. if i had know then, what i know now, i would have given the car back to them, and demanded my $3,000 down payment back. i would appreciate any assistance you can give me to correct the defects and problems that i am having with this car. thank you.*ak