Consumer Complaint Detail

AUDI / A4 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003258618 Incident Date: Apr, 11 2003
Consumer's City: LUTHERVILLE Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A4 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Feb, 08 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 26 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The problem is with the cvt automatic transmission. i guess you would call it hesitation when you accelerate. when we bought the car we lived in a small town that was very flat with no hills. the car was driven on mostly back roads at approximately 25 to 30 mph. after a few months we moved and the car was driven faster, now the problem was becoming very noticeable. as you accelerate the car hesitates and you have to push harder on the accelerator then the car jerks forward. the car was taken to the dealer several times for different adjustments and still the problem was there. next i met with an audi tech rep, who drove the car and said that was the nature of the beast. after more complaining they replaced the transmission module, this still did not fix. now i have moved to an area that is hilly, and when you stop at a red light on a hill the car drifts back when you take your foot off the brake. the car has gone to a new dealer for another module and more adjustments and is still not fixed. this is a serious problem that other audi a4 owners that i have spoken to have. audi should have to fix this problem be for someone gets hurt. i thought i was getting a safe, well built, long lasting car, i guess i was wrong. with all of the other problem i have had with this car, i would never buy another audi. i only hope that the other audi a4 owners will take the time to pass on their problems with this dangerous transmission.