Consumer Complaint Detail
OLDSMOBILE / 88 / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003258784 | Incident Date: Jul, 06 2003 |
| Consumer's City: CLEVELAND | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: 88 | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G3HN52K9W4 | Date added to File: May, 25 2021 |
| Date Complaint Received: Feb, 09 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 21 1998 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: In early 1998, i purchased a 1998 oldsmobile eighty-eight brand new from reliable oldsmobile dealership in cleveland, oh. although the car is a few years old, the problem i am complaining about began around may 1998. i went to the dealership on numerous occasions complaining about excessive, loud noises that were coming from the engine. the first time i went was june 1, 1998. each time the dealership tried fixing or doing something different, but they never fixed the problem. i endured the noise and the problem because i did not know of anything else to do. while traveling from georgia to ohio last summer (2003), the car finally broke down. the dealership in tennessee determined that the problem was a defective tension pulley. this defective pulley also caused an extensive amount of residural damage to the engine. this was the noise i was hearing . when i contacted the general motors company (the oldsmobile division has shut down), they ignored me except for telling me that my warranty had expired. i recognize that it has expired. however, the problem arose long before the warranty expired and could have been fixed long before it expired but for the oldsmobile dealership's failure to properly diagnose the problem. i do not think it is fair that a dealership can fail (deliberately or not) to diagnose a problem covered by the warranty while the warranty is in effect and then scream that the warranty has expired. particularly, after one of its own dealership diagnosed the problem. if the dealership in tennessee could diagnose it, then the one in ohio should have been able to do so as well. i wish to be reimbursed for the cost of this repair, which was $1944.67. i am not asking for the cost of the hotel room and the wages i missed, but it should have to pay for that as well. *ak |