Consumer Complaint Detail

LINCOLN / TOWN CAR / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003258889 Incident Date: May, 13 2003
Consumer's City: WARNER ROBINS Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TOWN CAR Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNHM83WX3Y Date added to File: May, 25 2021
Date Complaint Received: Feb, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 21 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When vehicle engine is primarily cold and you begin to start in drive range there is a rattle/vibration that sounds like metal striking together very rapidly. noise is coming from the engine/firewall area. it's an intermittent problem but very consistant at cold. dealer has installed exhaust balancers, replaced left catalytic converter, replaced valve assy- throttle, rattle kit, neutralized engine mounts. noise remains but less pronounced. very irritating fora vehicle of this price that only has 5600 miles on it. this problem has been worked on since 5/14/03 vehicle purchased february 2003. service department has been great, but problem still exist. *ak