Consumer Complaint Detail

DODGE / RAM 1500 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003260330 Incident Date: Dec, 31 2002
Consumer's City: EDINBURG Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7HC13Z0YM Date added to File: May, 25 2021
Date Complaint Received: Feb, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 09 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am the owner of a 2000 dodge 1500 pickup and soon after the warranty expired the dash began to get cracks all over it. the cracks became larger and larger and spread and spread until they became holes! large pieces have broken off, and in the event of an accident, i wonder how safe it would be to have these sharp pieces of plastic flying around for a person(even a child perhaps)to get cut with or even killed! a small cut in the correct spot could leave a person to bleed to death. the cracks have moved to the area of the passenger air bag and i am also concerned that if deployed, the bag could be effected by them or vise versa. i have to ask myself, what kind of manufacturer would want that to happen even after they are aware of the situation. does their responsibility to the consumer really end after the warranty expires? i don't think so. people trust these companies to provide a safe and reliable product and when it doesn't work out that way, we need the support of the federal government to step in and take action any way that they can. now one might say i am only a tiny voice in a big world, but "oh cont-rare", this is a common problem. i work for the federal government and would estimate that out of about 350 personnel at my office at least 15 of them own this model of truck and many of them have the problem. also we use these vehicles at work and the same thing happened to them, but they didn't seem to have any problem getting them fixed(i wonder if for free). i just want dodge to stand behind their product and keep the safety and well being of their customers in mind. i have waited for a while before complaining because i hoped that they would recall the item. i did call dodge and after being transfered several times i spoke to the recall department and they took my information.*ak