Consumer Complaint Detail

PONTIAC / SUNFIRE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003260382 Incident Date: Dec, 28 2003
Consumer's City: LIVONIA Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUNFIRE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Fuel system, other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2JB1248W7 Date added to File: May, 25 2021
Date Complaint Received: Feb, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 11 2000
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This concerns the fuel system on '98 (and similar year) pontiac sunfires. on december 29, 2003 this vehicle was taken in for replacement of the in-line fuel filter. the vehicle had been losing acceleration and has 78,000 miles on it. it was taken to a pontiac dealer for the service. the filter is connected to the fuel line with a 'snap' fitting. upon trying to service the filter, either the dealer broke the snap fitting or the previous owner had damaged it (vehicle was purchased with 45,000 miles on it, and there were no leaks so i suspect that it wasn't damaged). also, there was a fair amount of corrosion on and in the fitting. in the end, the filter could not be replaced without correcting the 'snap' fitting. to my surprise the fuel line could not be replaced as a separate piece, you have to purchase the entire fuel delivery module. this cost (with the technician time) was $ 425 vs. $50 for a filter replacement. it would seem to me that since the filter is a critical part of the system (a clogged filter could result in vehicle stalls and/or no starts, emission issues etc.) that it should have some sort of reasonable way to replace it without paying for an entire module that was not needed. the filter is a recommended service item. *ak