Consumer Complaint Detail
YAMAHA / MIDNIGHT STAR / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003260858 | Incident Date: Aug, 22 2003 |
| Consumer's City: CARROLLTON | Consumer's State: GA |
| Vehicle Transmission Type: MAN | Manufacturers Name: Yamaha Motor Corporation, USA |
| Model Name: MIDNIGHT STAR | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:manual transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JYAVP02E53A | Date added to File: May, 25 2021 |
| Date Complaint Received: Feb, 20 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 16 2002 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 2 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On january 9, 2004, yamaha notified me my 2003 midnight star was under recall and not to operate it until repaired. the defect could cause serious injury or death. i immediately notified my nearest dealer who told me they were aware of the problem, but had no parts to repair. i also contacted the out of state dealer who sold me the motorcycle and they advised the same. i have repeatedly contacted both dealers for status updates. neither has repair kits and yamaha will not tell them when they will arrive. the repair is going to amount to a rebuild of the engine and transmission. this motorcycle came from the factory with a one year warranty. now yamaha is going to rebuild the engine and transmission, but offer no warranty. yamaha owes an additional one year warranty on these motors. these repairs may not be done until late summer. it is absolutely inexcusable for yamaha to treat the consumers in this manner. the recall date is august of 2003, yet yamaha didn't notify anyone of the danger until january of 2004 and they are not prepared to respond to this problem. additionally, the dealers also have recalls on kawasaki atvs and will be hard pressed to handle the yamaha recall. yamahas failure to notify customers of this defect in a timely manner and their refusal to allocate resources to remedy this situation promptly demonstrates their callous disregard for the their customers. the nhtsa must step in to facilitate the completion of this recall. the nhtsa should also require yamaha to provide a full warranty for the work they are doing. *jb |