Consumer Complaint Detail

FIRESTONE / STEELTEX A/T / 9999

VN11BAC2701

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003261419 Incident Date: Dec, 27 2003
Consumer's City: TUCSON Consumer's State: AZ
Vehicle Transmission Type: MAN Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: STEELTEX A/T Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GTHK23G72F Date added to File: May, 25 2021
Date Complaint Received: Feb, 26 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 26 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A firestone steeltex at (245-75 r16 lr e) mounted on the lr of my 2002 gmc sierra 2500hd failed while driving on hiway 58 in the vicinity of tehachepi ca at approx 1630 hrs. the tread separated from the sidewall/body of the tire exposing steelbelts. the tread was not recoverable. the failed tire did not explode or disintegrate and remained inflated. the tire had accumulated 32650 miles since new (oem tire) without incident. all four tires were inflated to 75psi at 0630 am that morning in vacaville ca, and checked in bakerfield during a fuel stop. all tires were within 1 lb of another and registered 84 psi (warm inflation pressure). contact with firestone indicated that the tire should be inspected by firestone engineers to determine the cause of the failure. the tire was shipped in accordance with their instructions. firestone engineers concluded that the tire was "operated for a period of time at a pressure insufficient for the load being carried". the load on the tire was estimated not to exceed 2500 lbs. the failed tire retained nearly 70 psi when checked immediately after the failure despite a small leak from the separation. the tire was not damaged by road hazards or otherwise subjected to neglect. all tires were routinely rotated at 7500 miles intervals and most recently rotated at 30000 miles. firestone has been asked to provide scientific evidence to support their assertion that the tire was not defective but has failed to do so. i have retained all four tires and will provide them for independent inspection. i have made one final request for information regarding the method of inspection and the documentation of those results. i have heard nothing fromfirestone as of 26 feb 04. the dealership on record as selling the vehicle/tires insisted without hesitation the tire failed due to a manufacturing defect. *ak