Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003262844 Incident Date: Jun, 30 2003
Consumer's City: SICKLERVILLE Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP44G4YB Date added to File: May, 25 2021
Date Complaint Received: Mar, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 19 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There has been a leak into passenger compartment from top of hatch opening. leak was hidden by plastic covering and not detected until noticeable smell, possible caused by mold. water is entering through a faulty weld on each side of the upper hatch opening. leak was additionally obscured because carpet is rubber backed. the underlying padding was soaked from the rear up to the middle row of seats. this has obviously been ongoing for a considerable time, but was undetectable due to it's location. the van is 3 1/2 years old but has only 31,300 miles. the welds should not fail in this short time. this is either a design flaw or a mfg defect. many people may have this problem and not know about it. i have photos of the area where the water is entering. there is no specific date of incident, but i first noticed a small amount of wetness sometime last year. i thought it had dripped off the open hatch. i would like to know if this is an ongoing problem with these vehicles.*ak