Consumer Complaint Detail

LEXUS / ES300 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003265128 Incident Date: Aug, 10 2003
Consumer's City: WRENTHAM Consumer's State: MA
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: ES300 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Mar, 11 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car pulls very hard to left on highway. dealer has tried to correct this by alignments, new tires and switching tires. if i am on the highway in the left lane, i will never have to turn left! even on a left hand curve, i have to turn right to keep from going off of the left side of the highway. ***note the 3 loaner es300's did the same thing. lexus customer service has told me that this is the way the car is designed! i have gotten the car to track somewhat better by switching my tires, but now i can't rotate the tires! frustrated!*ak