Consumer Complaint Detail

FORD / EXPLORER SPORT / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003265680 Incident Date: Oct, 23 2003
Consumer's City: LONG BEACH Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU24E7XU Date added to File: May, 25 2021
Date Complaint Received: Mar, 16 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 23 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased a 1999 ford explorer sport in october 2003. the vehicle had 59303 miles on it when we purchased it. a few weeks after purchase the air bag light kept coming on. i called the dealership and they stated that it was normal. we finally took the vehicle into another dealership and it turns out that it is faulty electrical and our air bags won't deploy. apparently our bumper to bumper extended warranty (minus normal wear and tear) does not cover safety items. the dealership we purchased it from won't help us. now we are driving a vehicle that is unsafe. *nm