Consumer Complaint Detail

GRACO / COMFORTSPORT / 9999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003265755 Incident Date: Mar, 06 2003
Consumer's City: CLARKSBURG Consumer's State: WV
Vehicle Transmission Type: Manufacturers Name: Graco Children's Products, Inc.
Model Name: COMFORTSPORT Model Year: 9999
Vehicle Involved in a Crash: Yes Component's Description: Child seat:tether: strap/webbing
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Mar, 17 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 03/07/04 my daughter was involved in a car accident. a child was in a car seat made by graco- serial#8432-blk- model-2003-06-07-m. the left restraining strap on the car seat came completely out of the slot from the back of the seat and was laying on the front of the seat. the child was only strapped in by the right shoulder strap and the latch in the middle. i have reported this to graco. they refuse to replace the seat and my daughter's insurance company will not either since she did not have collision on the vehicle. i do not trust the safety of the seat since this has occured. if you can be of any help to get a replacement through graco please let me know. in any case i felt this should be reported to the proper authorities in case of additonal complaints. thank you. *ak