Consumer Complaint Detail

MERCURY / COUGAR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003267798 Incident Date: Apr, 17 2003
Consumer's City: WEST PORTSMOUTH Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Mar, 28 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 19 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Power windows didn't work as fast, and eventually the car wouldn't start. the same thing happened not two months later. it took eight days to fix the alternator, which had been repaired by that same dealer before and only took 2 days. the day i got it out of the shop the sunroof broke. and then on march 29, on my way to work in the morning, as i was exiting the ramp onto the highway the rpms shot way up and the car "lurched " a few times before finally dying. i pulled over to the side of the road and called a wrecker. once at the repair shop it was diagnosed as being low in gas, causing the fuel pump to overheat. they also found that the bolt holding the motor to the motorcarriage was missing, but i haven't heard back from them on why. the car presently only has 44,376 miles on it, and one complaint has already been filed with ford.*ak