| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003270140 | Incident Date: Nov, 27 2003 |
| Consumer's City: ROCHESTER | Consumer's State: NY |
| Vehicle Transmission Type: MAN | Manufacturers Name: General Motors, LLC |
| Model Name: SC | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G8ZE1285XZ | Date added to File: May, 25 2021 |
| Date Complaint Received: Apr, 11 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 30 1998 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I called saturn to say my low coolant light came on during a trip. saturn suggested a pressure test. "saturn states pressure tested cooling system/no external leaks found/removed cam cover and found a crack in cylinder head at cam#5 journal, causing oil and coolant to mix together/needs new cylinder head,thermostat,water pump,flush of cooling system and oil & filter." the service invoice states "no oil change per customer request" . i was never asked if i wanted an oil change on 11/28; the fact is i had an oil change at saturn 11/18!!!! prior to my trip.(i also asked them to check it over well due to the upcoming trip-why wasn't this problem found then?-their response-we weren't looking for that. ten days later it just apears!!!??? i asked them to change this invoice to note this error, this was not done. i've since taken my car to 3 three private garages, all said this shouldn't have happened. 2 said to get rid of the car. a 3rd said he'd fix it for considerably less, but said saturn should be the one taking care of this.this is my second saturn in a row, i doubt i would ever buy another.*ak |
