Consumer Complaint Detail

ACURA / CL / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003270186 Incident Date: Jan, 27 2003
Consumer's City: MARLBORO Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CL Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 19UYA42611A Date added to File: May, 25 2021
Date Complaint Received: Apr, 12 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 04 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Bought car in 11/2002, thought i had bought a reliable car and all i have had is trouble, first the car had a ticking noise in motor and had problem with brakes brought it in 2wks after bought car. brought it to dealership and they adjusted the valves, that was 1/2003,also we had noticed problems with tranny at that time also. brought car in 4/2003, then brought car in 8/2003 because tranny was still downshifting or not shifting at all besides the ticking of the motor. we brought car in several more times and each time we complained about tranny and ticking of motor they say they can't deplicate the problem or fix the motor. finally in sept 2003 they fixed the valves , but not tranny. can't find problem. i know that when u go up and incline the car will be going only 25 mph and car shakes violently, when i drive car on highway she shakes between 2nd and 3rd gear, also in 4th and 5th gear, the car has even stalled on me so now what? we've asked dealership so many times to fix problems but they have there mechanic drive it and he says there is no problem with tranny or engine and computers in car are fine. one day my wife and i could be seriously hurt, besides other people who will be near us. we even called up headquarters in california, they assigned us a project manager, he said he hasn't heard about the problems we are having, but we called another dealership a bit further from us and they know about the problems with the tranny and valves besides the brakes too. so who is lying to whom??? all i want is my car fixed. i know they aren't honest with paperwork, they use previous paperwork or never give us the paperwork, we have brought this car into the shop over 8 times since 11/2002, its a 2001, my chevy is better then this and its now 11yrs old, go figure! someone is going to get killed, i know there was a recall that i just found out about in 2002, i was never notified!!!!