Consumer Complaint Detail

MERCURY / COUGAR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003271161 Incident Date: Apr, 21 2003
Consumer's City: LONG BEACH Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:storage:tank assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L8Y5 Date added to File: May, 25 2021
Date Complaint Received: Apr, 28 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 20 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving at any speed and when the fuel level was at 1/4 full, the vehicle stalled. currently when the fuel level is 1/2 full, the vehicle continued to stall. a technical service bulletin was issued concerning this problem. *ak the vehicle would not restart until it was filled with gas. this problem occurred at any speed on all road types. (this problem also applied to the consumers second vehicle which the same make/model/year, vin# [xxx], with the odometer reading of 60k miles) *sc *jb information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr